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Office hours and contact
details:
M-F 7:00 am to 4:00 pm, Sunday
& Saturday appointments are available.
Our office is open daily Monday through Saturday. For IVF,
procedures are performed 7 days a week, 365 days a year. Our
office opens at 7 am to accommodate working women, and we
try to finish by 4:00 pm. We are available for consultation
every weekday including Saturday morning.
After hours you can reach the doctor by phoning the office.
When no one is in the office, the telephone is answered at
all times by our answering service. Our answering service
will refer all calls promptly to the doctor, who will return
your call as quickly as possible. Dr. Lesorgen or a covering
physician is on call 24 hours a day, 7 days a week.
Our office hours are by
appointment. If you must be seen on a particular day of your
cycle, every effort will be made to accommodate you.
Telephone
We welcome and encourage you to call the office if you have a
problem or a question or need to get in touch with us for any
reason. Please make non-emergency calls during office hours
when your records are readily available. When you call the
office, the receptionist will answer the phone. She will
either schedule an appointment or channel your call to the
person with whom you have to speak. If the physician or nurse
is busy with a patient, the receptionist will take your call
and relay your message. Your call will be returned later in
the day.
If you are calling to get laboratory reports, we will try to
give you a specific date and time to call so that the doctor
will be able to discuss it with you at that time. If the
doctor is caring for a patient, we will make every effort to
return your call at the earliest possible time. Sometimes
this may be after office hours when the doctor will have
more time to spend with you.
If you are calling to have a prescription refilled, we ask
that you call during office hours so that we will have your
chart available. It is a good idea to have the phone number
of your pharmacist available in case the doctor wants to
discuss the medication with them.
Our Staff
Our staff is composed of a team of trained professionals who
are personally dedicated to your success. Everyone from the
receptionist to the In Vitro Fertilization (IVF) coordinators
is committed to making sure that you are treated with the
utmost sincerity and respect. |